Support Centre
Everything you need to know about MyQRMed.
NDIS
Feedback Form
MYQRMED promotes an environment where complaints, concerns and feedback are welcomed and viewed as an opportunity for acknowledgement and improvement. This is to ensure that individuals have the right to make comments and complaints and are encouraged to exercise their right in blame-free and resolution-focused culture; respecting an individual’s right to privacy and confidentiality. Please fill out the form below.
Your complaint will be formally acknowledged within 1 working days. We aim to respond to all complaints and grievances as quickly as possible, and within 10 days from acknowledgement. If a complaint cannot be responded to in full within 10 days of acknowledgement, you will be provided with an update, which will include when a full response can be expected. All feedback and complaints will be used by MYQRMED to continuously improve our service delivery. Anonymous feedback is welcomed however the results of our investigation will not be able to be corrosponded back to you. For more information please view our Participant Handbook here.